Adding voice to MS Teams
Almost all of our clients discuss integration with MS Teams with us. Having online meetings is now normal working practice.
But how do you integrate traditional phone calls into teams effectively? Is it the right choice for your business?
We have some options for you and our expertise will help you choose the right path.
Unify Phone for Teams
Unify phone includes a free MS Teams plugin allowing you to embed this amazing soft phone directly within MS Teams on your desktop or mobile device.
Installed once by your O365 admin users can simply add the application within teams and connect to their OpenScape Business platform for outbound calls. The bi-directional presence sync ensures you don’t receive voice calls when on a Teams meeting.
Call 2 Teams
Call2Teams is an amazing cloud service that allows us to directly link your MS Teams native dial pad to the OpenScape Business platform. Utilising the native MS Teams dial pad for direct integration of voice calls.
This is proving especiually popular within the education sector who have preferable licencing costs from Microsoft when compared to a normal business.
